Consumer rights · section 356a BGB
Withdraw from contract
Withdraw electronically from a Kasp contract concluded online and immediately receive an acknowledgement of receipt that you can save.
Last updated: 2026-08-31
01 Instructions
Withdrawal Instructions
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date the contract is concluded.
To exercise your right of withdrawal, you must inform us— Anel Alicic, trading as KASP
Brigitte-Frauendorfstr. 6
60486 Frankfurt am Main
Germany
Email: kontakt@kasp.ai —of your decision to withdraw from this contract by an unequivocal statement, for example by letter, email or the electronic withdrawal function below. You may use the model withdrawal form reproduced below, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient to send your communication concerning exercise of the right of withdrawal before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the date we receive notice of your withdrawal. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.
If you expressly requested that the service begin during the withdrawal period, you must pay a reasonable amount corresponding to the proportion of services already provided up to withdrawal compared with the full scope of the agreed service, provided that the statutory conditions for compensation are met.
02 Function
Electronic declaration of withdrawal
The withdrawal function requests only the information provided for by law. Submission is confirmed with the date, time and case reference.
03 Model form
Model withdrawal form
If you wish to withdraw from the contract by another means, you may use the following text and send it to Kasp:
To Anel Alicic, trading as KASP, Brigitte-Frauendorfstr. 6, 60486 Frankfurt am Main, kontakt@kasp.ai
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service: ______
Ordered on: ______
Name of consumer(s): ______
Address of consumer(s): ______
Date: ______
Signature (only for notification on paper): ______
(*) Delete as appropriate.